All our products come with a 1 year warranty covering hardware defects and functional issues not caused by accidental damage, misuse, or unauthorized repairs.
If your device experiences a problem during the warranty period, we will repair, replace, or offer a solution at no additional cost.
Please review the details below to understand what is covered under our warranty and what conditions or damages are excluded.
- Covered
- Motherboard failure
- CPU failure
- Hard drive failure
- RAM failure
- Battery malfunction
- Internal components
Coverage applies only to hardware defects or internal electrical failure — not customer-caused damage.
- Not covered
- Cracked or broken screen
- Physical damage (drops, pressure, bending)
- Liquid damage
- Broken keyboard, frame, or hinges
- Missing or removed parts
- Damage from upgrades, repairs, or tampering
All components are security marked and recorded prior to shipment. All returns are inspected before approval.
You may return your product within 30 days of delivery for a refund or exchange. Items must be in the same condition as received, with no physical damage caused by misuse.
To request a return, please contact our support team with your order details. Once approved, return instructions will be provided. Refunds are processed after inspection of the item.
Shipping costs are non-refundable unless the item is defective or incorrect.